Privacy Policy
This Privacy Policy explains how The Custom Websites (“the Site,” “we,” “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information
- Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages or products viewed, search queries, and interaction with the Site.
- Purpose of Collection: To ensure the Site functions correctly and to analyze usage patterns for optimization.
- Source of Collection: Automatically gathered through cookies, log files, web beacons, tags, or pixels.
- Disclosure for Business Purposes: Shared with our service providers as necessary.
Order Information
- Examples of Personal Information Collected: Name, email address, billing details, and payment information (Visa, Mastercard, Amex, UnionPay).
- Purpose of Collection: To process and product purchases, manage payments, provide invoices and confirmations, and communicate with you.
- Source of Collection: Directly collected from you.
- Disclosure for Business Purposes: Shared with our payment processors and other service providers.
Customer Support Information
- Examples of Personal Information Collected: Name, contact details, order details, or any other information provided when requesting support.
- Purpose of Collection: To assist with inquiries and resolve issues.
- Source of Collection: Directly collected from you.
- Disclosure for Business Purposes: Shared with our third-party customer support service providers.
Minors
The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe your child has provided Personal Information, please contact us to request its removal.
Sharing Personal Information
We share your Personal Information with service providers to provide our services and fulfill our contracts with you. For example:
- We use WooCommerce to process orders.
- We may share your information to comply with legal obligations or respond to lawful requests.
Your Rights Under GDPR & CCPA
- The right to access, update, or delete your personal data.
- The right to request details on how your data is used and shared.
- The right to object to data processing for marketing or automated decision-making.
- The right to opt out of data sharing for targeted advertising.
- To exercise these rights, please contact us at [email protected].
Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. This may involve sharing data with advertising partners such as:
- Google Analytics
- Facebook Ads
- Bing Ads
How to Opt Out:
You can opt out of targeted advertising through the following links:
Alternatively, you can visit the Network Advertising Initiative opt-out page to control advertising preferences.
Using Personal Information
We use your Personal Information to provide our products, including offering products for sale, processing payments, and sending updates on new products and offers.
How We Protect Your Personal Information
We implement industry-standard security measures to protect your Personal Information from unauthorized access, alteration, or disclosure. These include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Payment information processed through PCI-DSS compliant third-party payment providers.
- Access restrictions to sensitive data on a need-to-know basis.
- Regular security audits and monitoring for potential threats.
Despite these efforts, no method of online transmission is 100% secure, and we encourage users to take precautions when sharing personal data online.
Retention
When you place an order, we will retain your Personal Information for our records unless and until you request its deletion.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or significant impact on customers. However, we may use limited automated decision-making to prevent fraud, such as:
- Denylisting IP addresses linked to multiple failed transactions.
- Temporarily blocking credit cards associated with denylisted IP addresses.
Cookies
Cookies enhance your browsing experience by remembering your preferences. We use functional, performance, and advertising cookies to improve our services. You can control cookies via your browser settings. Learn more at All About Cookies.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals. However, you can opt out of certain tracking technologies and personalized advertising using the options outlined in the Behavioral Advertising section above.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Contact
For more information about our privacy practices or to request data access or deletion, please contact us at:
Email: [email protected]
Address: The Custom Websites, 750 West Hampden Avenue, Denver, CO
Last updated: April 5, 2025
